Sorry in advance if this gets lengthy, but need the advice of someone with a little more motorcycle service / warranty expirience than me.
I purchased a 2004 Roadking in 2011, the bike was listed as "pristine condition" and by my expirience it is, nothing mechanically wrong or such. I rode the bike for about 10 months while performing regular oil changes myself. Earlier this year at the start of riding season I took the bike in for new tires. When the technician replaced the tires he began to explain how imperative it was I get the 50k service done as there are "springs and a body" that needd to be checked and / or upgraded (to the tune of $1,500). He went on to explain that my Primary Case was leaking and to repair this along with the 50k service would run right around $1,100 for labor plus whatever additional gaskets, spark plugs or seals I would need. I brought this to the attention of one of the sales people at the dealership who (thank God) had ensured when I purchased the bike I also got a 1 year mainteance coverage. So since I had about a month of coverage left, I got the bike in to the shop and authorized the repairs which were to be covered under Harley's extended service plan. A week went by and when I picked up the motorcycle, I was informed all that was needed was to change the input seal on the transmission ?????
I have lost confidence in having my bike serviced at this dealership as I do not understand why my bike was in such great need of repair when the service department thought it would be out of pocket costs and then once it was determined the cost of repair was to come from Harley Davidson,
no major problems were found.
The technician had also informed me (the first day) that unless I got the 50k check up soon my cruise control would probably stop working in the near future, you gussed it... it stopped working the day I got it home from the shop..the man's a genious!!!
So, if any of you have any thoughts or input, I'd love to hear it!